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Telecoms
20% of telecoms invoices presented for payment contain errors

In the case of telecoms in particular, it’s not hard to understand why. Since deregulation, competition in the market has thrown up increasingly complex contracts and tariffs from a bewildering array of suppliers keen to attract and retain business.

Pricing and packaging structures have changed dramatically. The result is a level of confusion among customers that means it’s difficult to be 100% certain the bills you receive reflect the service you’re getting, and that any changes to your tariff are properly disclosed and correctly applied.

Of course, knowing it’s likely you’re overpaying your telecoms provider and pinpointing exactly where it’s happening are two different things.

Most companies have in-house processes and controls for identifying these errors. Some are better than others.

Our approach goes far beyond searching for duplicate payments or simple tariff comparison – though we cover this also. Our expertise in the Telecoms sector covers:

  • PSTN Calls & Rental Charges
  • Freephone Services
  • Featurenet
  • Private Circuits & VPN
  • Equipment Rental
  • Maintenance Charges
  • Mobiles
  • Wholesale
  • Interconnect Areas
  • Physical Site Validations

Our Partners are recognised as the UK’s most successful telecoms profit recovery company.

95% of claims submitted to BT’s Rebate Claims Unit (RCU) initiate from our Partner (Source BT)

We have carried out thousands of telecoms reviews across all industry sectors and in a range of countries.  As with all our engagements, we work hard to understand our clients requirements and tailor our approach to accommodate them.         

Sample of Telecom Success

  • Telecoms carrier - over £5m
  • IT Outsource - £2m                                     
  • Insurance company - £1.6m                        
  • Broadband service provider - £1.2m
  • Major airline - £1m                                      
  • Utility company - £1m
  • Mobile network operator - £1m                                
  • High Street Bank - £1m
  • Computer hardware manufacturer - £700k
  • Business financial information provider - £1m          
  • Transport provider - £400k
  • Police Force - £400k
 
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